Last updated: July 24, 2026
North Bramalea Dental respects your privacy. This policy explains how we collect, use, disclose, retain and protect personal information obtained through northbramaleadental.com and related online services.
Information we collect through this website
When you contact us or request an appointment online, we may collect your name, email address, telephone number, the subject or message you provide, and information needed to respond to your request. Please provide only the information needed for us to contact you.
Our website and service providers may also collect technical information such as your IP address, browser and device type, referring page, pages viewed, approximate location, and cookie or similar identifiers. This information helps us operate, secure and improve the website and understand how people find and use it.
How we use information
- To respond to questions and appointment requests.
- To communicate with you about the request you submitted.
- To operate, protect, troubleshoot and improve the website and its forms.
- To measure website and advertising performance.
- To meet professional, legal, regulatory and record-keeping obligations.
Online forms, email and dental information
Website forms and ordinary email are intended for general inquiries and appointment requests. They are not intended for urgent care or detailed personal health information. Please do not include diagnoses, treatment histories, health card numbers, insurance identifiers or other sensitive medical information in a website form. If detailed information is needed, our team will arrange an appropriate way to collect it.
Submitting a form does not create a dentist-patient relationship and does not confirm an appointment. We will contact you to confirm availability. For a medical emergency, call 911. For an urgent dental concern, call our office at 905-793-5900.
Personal health information collected in the course of providing dental care is handled separately in accordance with Ontario’s Personal Health Information Protection Act, 2004 (PHIPA), applicable professional obligations and our clinical privacy practices.
Consent and your choices
By submitting information through the website, you consent to our collecting and using it for the purposes described at the point of collection and in this policy. You may withdraw consent, subject to legal or contractual limits, by contacting our Privacy Officer. Withdrawing consent may affect our ability to respond to a request or provide a requested service.
Cookies, analytics and advertising
We use cookies and similar technologies for essential website functions, security, analytics and advertising measurement. Services used on or connected to the site may include Google Analytics, Google Ads, Google Maps and reCAPTCHA. These providers may collect or receive technical information under their own privacy terms. Where required, you can accept, reject or manage non-essential cookies through the website’s cookie preferences.
When information may be shared
We do not sell or rent personal information. We may share information with service providers that support our hosting, website, forms, email, security, analytics or advertising, but only for the services they provide to us. Information may also be disclosed when required or permitted by law, to protect safety or rights, or in connection with a business reorganization subject to appropriate safeguards. Some service providers may process information outside Canada, where it may be subject to the laws of another jurisdiction.
Retention and safeguards
We retain personal information only as long as reasonably necessary for the purposes described above and to meet legal, professional, security and record-keeping obligations. We use administrative, technical and physical safeguards appropriate to the sensitivity of the information. No internet transmission or storage system is completely secure, so please avoid sending sensitive information through website forms or ordinary email.
Access, correction and privacy questions
You may ask about the personal information we hold about you, request access or correction, or raise a privacy concern, subject to applicable law. We may need to verify your identity before responding.
Privacy Officer, North Bramalea Dental
9780 Bramalea Road, Unit 100
Brampton, Ontario L6S 2P1
Telephone: 905-793-5900
Email: info@northbramaleadental.com
If a concern is not resolved, you may contact the Information and Privacy Commissioner of Ontario regarding personal health information or the Office of the Privacy Commissioner of Canada regarding matters within its jurisdiction.
External links and policy updates
Our website may link to third-party websites. Their privacy practices are governed by their own policies. We may update this policy as our practices, services or legal obligations change. The date above shows the most recent revision.